Global Semiconductor Account Manager

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Description/Job Summary

Brooks Instrument, a global manufacturer of flow and pressure measurement and control products for critical applications, and a division of ITW (A Fortune 150 Company, is seeking candidates for our Global Semiconductor Account Manager position. This highly visible position will report to the Vice President of Semi Sales, and will be based out of our Fremont, California technical sales & service facility.  Brooks maintains manufacturing, sales, and service center facilities around the world, and our products are used in laboratory and process applications in end markets such as: life sciences, petro-chemicals, semiconductor, analytical instrumentation, nuclear, and solar cells.

Basic Function
The Global Semiconductor Account Manager will be responsible for managing strategic account activities, increasing Brooks’ revenue and market share as well as providing customer satisfaction.
Essential Duties and Responsibilities
  • Increase Brooks’ market share across all product lines
  • Assess, monitor and report customer's expectations for products and services.
  • Identify and understand emerging applications/opportunities for Brooks' products.
  • Communicate customer's needs to Product Management team for potential new Brooks products, product derivatives and services.
  • Manage projects; work closely with customers, engineering, operations and quality to meet customer's requirements.
  • Monitor the competitive environment to identify share position, threats and opportunities.
  • Contribute to pricing strategies to maximize Brooks' opportunities for penetration and profit.
  • Develop sales strategies and execute tactics to increase sales revenue and customer satisfaction.
  • Track and regularly report bookings forecasts
  • Travel to Global Account’s key manufacturing and support centers to provide support and better understand challenges across the company’s business units.
The ideal candidate must exhibit the ability to communicate at a high level, both verbally and in written form; work well with a variety of people; manage a large number of projects at one time; and establish positive relationships with internal and external customers around the world.  To achieve these goals, it is expected that the successful candidate possesses the following background:
  • BS degree in Business or Engineering, MBA preferred. 5+ years of related experience including major semiconductor OEM account management.
  • Knowledge and understanding of Semiconductor Etch and CVD processes is required.
  • Understanding of marketing responsibilities including product portfolio, price, promotion and distribution.
  • Ability to understand and clearly communicate technical information.
  • Proven expertise in establishing and nurturing customer relationships. Extensive existing customer relations a plus.
  • Must have proven track-record and demonstrated ability to solve customer problems and deliver customer satisfaction.
  • Ability to be flexible and deal effectively with change to balance competing business needs.
  • PC knowledge with Windows and Microsoft Office
If you have experience in meeting tight deadlines, are both an independent worker and thinker, and are dedicated to continuous improvement of yourself and your organization, then this opportunity is for you. This position offers a unique chance to join a successful company that is a leader in the flow measurement industry.  Thank you for your interest in exploring a career at Brooks Instrument!

Our employees enjoy competitive, merit-based salary plus excellent benefits including:
  • Health and dental insurance
  • Company Paid Life Insurance / Short and Long Term Disability
  • 401K plan with generous company match
  • Vacation, personal days and holidays
  • Continuing education reimbursement program
  • Flexible spending accounts 
The opportunity to join a well established (70 + years in business) yet dynamically changing organization that works together as a team to meet the challenges of satisfying customers’ needs and managing rapid growth to better compete in a global marketplace.

ITW Company Overview
ITW was built on innovation and the strength of new ideas. These values have helped us expand into multiple platforms in nearly 60 countries. But at each of our businesses, the independent entrepreneurial spirit and freedom to innovate remain strong. It’s the highly talented people at ITW businesses all over the world who drive our success through new products and customer driven solutions. Together, we are ITW—a Fortune 200 company that has prospered for 100 years, and changed the way people live and work, all over the world.

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Brooks Instrument is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.